Field Development Manager

Location: Remote with travel

This is an exciting opportunity to join a rapidly growing company!

About Us:

PRIA works with the most progressive companies in the MedTech industry, we build comprehensive patient access solutions that accelerate the commercialization and rapid adoption of truly innovative procedures. We are currently looking for a Field Development Manager that is ready to join our team of skilled and dedicated individuals supporting the mission of patient access to care and customer service.

Job Summary:

The Field Development Manager will support PRIA’s rapid growth and business objectives by providing leadership and direction for client programs, setting and meeting customer objectives for the delivery of PRIA’s programs and services within their geographic area. This position will have single point accountability and responsibility to the customer and PRIA leadership team for exceptional service delivery execution and results. This position reports directly to the Senior Manager, Business Development, and will work closely with the Senior Manager, Client Delivery.

The Field Development Manager (FDM) will be the field subject matter expert relating to patient support, practice onboarding, field education, and overall adoption of PRIA’s Patient Access Program within their defined regions.  The FDM is a critical front-line member of the PRIA Patient Access Services organization and will work with multiple internal stakeholders, Sales Teams, Market Access, Account Managers, and program vendors to deliver an exceptional customer experience. They will be called upon to successfully develop and execute the national strategy by educating field-based customers and assisting in patient pull though efforts.

In addition to a well-rounded benefits package, Paid Time Off, Medical/Dental/Vision and 401(k), we also offer our employees training opportunities including tuition reimbursement, career development courses and employee referral programs.

But wait, there’s more… culture is what unites us. We are proud of the environment we have built that defines our culture and focuses on keeping our employees engaged, healthy, happy and motivated. We have committees that meet regularly to develop creative ideas to plan fun activities, volunteer workdays and to promote wellness.

PRIA Healthcare was recognized as one of the Best Places to Work in Connecticut in 2020!

Roles & Responsibilities

Field Development Manager responsibilities include but are not limited to the following:

  • Represent PRIA Patient Access services in the field
  • Proactively educate field sales reps, provider staff and office personnel so they may help patients gain access to our products. Deliver onboarding trainings and assist physician offices on the case submission process through the PRIA Portal
  • Provide client information related to product coverage, which may include payer specific requirements for claims processing, information regarding prior authorizations and the appeals process, as well as general information regarding disease state.
  • Conduct program trainings and reviews with field sales teams
  • Participate in Client district and regional sales meetings
  • Interact with healthcare professionals, to understand access and reimbursement issues and work toward resolution. Maintain communication with all cross-functional partners throughout interactions and follow through to resolution.
  • Interact regularly with Client Regional Account Directors and PRIA Account Managers, to provide field intelligence and disseminate payer policy and positive advantages.
  • Coordinate with Client Regional Account Directors and client field sales regarding prioritization of accounts to ensure targeted, timely lists of key accounts. Ensure ongoing communication with Client field sales regarding account follow-up plans.
  • Serve as a primary point of contact for Client Market Access team for field intelligence related to distribution and payer issues.
  • Act as the Patient Access liaison to educate customers on appropriate available patient support programs. Help the practice understand how to enroll patients in appropriate programs. Advocate for PRIA utilization for patient-specific access support needs.

Basic Qualifications:

  • BA/BS Degree required Minimum 5+ years in the pharmaceutical/healthcare industry or other relevant experience
  • Ability to travel to meetings/trainings/programs as necessary – additional travel will be required within the assigned geography
  • Demonstrated success of cross functional teamwork
  • Must be energetic and driven to succeed Interpersonal skills including managing and resolving conflict and building strong working relationships
  • Obtain ability to adapt to change and react constructively in a high-energy and fast paced environment Excellent strategic thinking, analytical, and communication skills required
  • Previous experience in Medical Device reimbursement/access, specialty pharmacy, and/or Market Access a plus
  • Achieve and maintain compliance with all applicable PRIA policies and procedures, regulatory and legal requirements, and help to monitor compliance during cross functional team interactions
  • Valid driver’s license and clean driving record

Additional Required Skills & Experience

  • Healthcare/Insurance background
  • Bachelor’s Degree in a related area of expertise
  • 5+ years of Client Relationship/Account Management
  • Strong written and verbal communication skills
  • Presentation development and public speaking experience
  • Computer and technically savvy
  • Strong analytical and reporting skills
  • Strong knowledge of Microsoft Word, Excel, and PowerPoint
  • The ability to identify and successfully resolve conflict
  • Proven ability to lead and mentor others
  • Strong passion and enthusiasm for delivering customer satisfaction
  • Self-starter with proven technical and problem-solving skills
  • Freely communicates problems and recommended solutions to management
  • Small company culture – entrepreneurial spirit
  • Experience and knowledge with SalesForce.com (plus)

 

Travel Requirements: Candidates must live near a major airport and be willing and able to travel approximately 70-75% of the time (average 3 days per week)

Location: Torrington, CT

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